Each one of us sees the world from our own angle. Viewing things differently can even be helpful in sharpening our understanding. Differences only lead to hostility when we stop listening.
Less skillful listeners often employ what is called a Straw Man argument. This is when someone misrepresents what the other person says, making a “man of straw” that is easier to defeat. For example, one spouse might say “we are not going out on dates and having fun with one another as often as we used to. It feels dull to me, like our life is all business.” A Straw Man response by the person’s partner might be, “Really? You want us to spend more money? You feel like we can afford to have fun all the time?”
It's not hard to see how quickly that will escalate the conversation. It twists and belittles the first speaker’s real concern, and suggests the one responding doesn’t care. What if the person who employed the Straw Man fallacy actually does care, but is distracted and worried about the household debt load? Each viewpoint has validity and both must be heard to resolve the dispute. The problem is the way the second person responded, causing the first person to feel misunderstood. Meanwhile, the second person hasn’t expressed what really matters to them. These people are well on their way to feeling hurt and disconnected.
In contrast to the Straw Man argument, the Steel Woman approach builds connection, provided you’re sincere when you practice it. The Steel Woman approach asks you to deliver the strongest sales pitch possible for your opponent’s argument. It powerfully demonstrates that you have listened respectfully and understood the other person’s main points, despite your differences on some issues.
I’ve discovered the power of the Steel Woman approach in the relationship coaching that is part of my mediation work. When one party proves they have listened, it creates a respectful tone and allows partners to stay connected despite their differences.
For the couple quarreling about the infrequency of date nights, a Steel Woman response could go something like: “You’re remembering that we used to go out more often and have more fun. And that these days we tend to dwell on responsible, adult activities. You feel sad that we’re not as carefree. Is that it?”
As with active listening, the first speaker now feels validated. They are more likely to trust that the listener cares about what they are feeling. The person who practiced the Steel Woman approach is now able to introduce their own concerns about financial constraints and be respectfully heard in turn.
Differences haven’t been erased. One person continues to care more about fun and the other more focused on financial restraint. But by pausing more mindfully to take turns, by responding to one another in a Steel Woman style, they will be on the same team when they begin suggesting solutions, such as low cost ways to have more fun again together.
ABOUT THE AUTHOR
Mike MacConnell, founder of Reflective Mediation, is an accredited family mediator, conflict coach, educator and author. He is the highest-ranked mediator on Google in the greater Toronto area, with over 180 5-star reviews. To book your free consultation click here.